SafeCom was founded in 2002 by a group of innovative IT professionals who believed that printing needed to be made much smarter. Based in Ballerup, Denmark, the company is now one of the world’s leading developers of software for the printing solution industry and its customers. SafeCom’s products can simplify company printer infrastructures and streamline printing workflows. Direct results include reduced costs, increased security, and enhanced environmental credentials. SafeCom has been honored numerous times for its innovative, outstanding approach to printing technologies.

“SafeCom Smart Printing provides a scalable, secure, and simplified printing and document accounting solution, allowing companies to fully control and continuously optimize their print environment.”

An interview with SafeCom:

Q. What services do you provide?
A. SafeCom Smart Printing is the perfect complement to MPS, and has helped many companies rapidly achieve their MPS objectives. With SafeCom’s solutions, organizations can reduce the load on print servers and networks, secure both printed output and printers, and manage employee print behavior. SafeCom’s solutions are scalable through modular and highly flexible configuration options. They introduce security through Pull-Print, encryption, and device access control. Printing and IT service workflows are simplified by efficient document accounting and central administration of users and devices. SafeCom additionally provides solutions for client-billing, pay-for-print, and application integration. SafeCom’s solutions work seamlessly with printers from the world’s leading manufacturers, including Canon, Fuji Xerox, HP, Konica Minolta, Kyocera, Lexmark, Océ, Samsung, Sharp, Ricoh and Xerox.

Q. What are the advantages for a company using your services rather than doing it for themselves?
A. Wasteful printing, compromised document security, and excessive server power are costly common evils in companies with unmanaged printing environments – and the larger the company, the more difficult they are to dispel. But, today there are software tools solely dedicated to better printing in organizations. SafeCom Smart Printing directly tackles waste and security concerns, and its strong architecture allows companies to consolidate and reduce servers and printers. Consolidation, combined with central administration, makes the task of supporting us­ers much easier for IT. Pull-Print facilitates secure printing in multivendor environments, and cuts waste due to the automatic deletion of unclaimed print jobs. Smart Printing enables effectual implementation of print policy compliancy that induces changes in user behavior, reduces waste even further, and enhances the corporation’s Green image.

Q. How does SafeCom successfully service companies that have branch offices around the world?
A. SafeCom has local sales and support offices in Denmark, England, Germany, France, Thailand, Singapore, and the U.S.A. In addition to these, SafeCom services its customers anywhere in the world through an extensive network of experienced and certified SafeCom Expert Partners. SafeCom provides high-level training and certification programs to ensure that its Partners are always ready and equipped to service SafeCom customers in their region.

Q. What kinds of costs can be saved by print management and SafeCom’s solutions?
A. SafeCom’s solutions result in measurable cost reductions in areas such as servers, printers, paper, toner, and electrical power. Some organizations can additionally recover a large portion of printing costs through client-billing or pay-for-print solutions. Years of accumulated experience prove that SafeCom Smart printing rapidly impacts cost reductions, with Pull- Printing saving at least 15% and print-policy implementation saving 15% – together saving 30% or more. Server and printer consolidation can bring additional huge savings. According to Gartner Group, a typical server costs $5000 per year and a reduced printer park means reduced maintenance costs. In MPS environments with click-charge solutions, SafeCom Smart printing with Pull-Print functionality is a sure way to minimize the number of clicks significantly.

Q. Who uses your services? Can you give some examples?
A. SafeCom’s solutions are widely used in all types of businesses and organizations, including large enterprises and midsize-organizations from both private and public sectors. Typically, Smart Printing will record its highest impact on organizations with more than 100 printers and offices in multiple locations. In the Financial sector, SafeCom has provided solutions for Allied Irish Bank, BNP Paribas, Latvijas Krajbank, and in Healthcare SafeCom has worked with Bonn University Hospital and Penetanguishene Hospital. In the Education sector, SafeCom clients include Aarhus State Library, Brunel University, Imperial College London, Leeds Metropolitan University, and Teesside University. Nestlé is SafeCom’s largest customer in the manufacturing industry.

Nestlé Group Italy turned to SafeCom when it wanted to consolidate its printing and imaging environment in order to lower costs, simplify management, improve support, reduce consumable usage, and introduce confidential printing. Nestlé deployed an HP Managed Print Services solution and implemented SafeCom software for Pull-Printing and user identification. This led to fleet consolidation of 71% and confidential printing. For Nestlé, the benefits are evident: costs have fallen by 23%; paper consumption has dropped by 20%; enhanced fleet management minimizes downtime, ensuring business continuity; and Pull-Printing simplifies workflows and boosts productivity.

Public services at Lancashire County Council aimed to reduce print costs, improve workflows and strengthen print management. To achieve this, it needed to optimize its print infrastructure, replace the many desktop printers, and change the printing culture of staff at all 600 plus sites. The solution combined new HP MFPs and SafeCom software. SafeCom Pull Print with user-authentication enhanced security, reduced paper and ink consumption, allowed users to retrieve prints from any location, and made all MFPs function as personal printers. Over the first year, print costs were reduced by approximately 38 per cent. These savings plus streamlined workflows and added efficiency enabled the council to improve frontline services for the county’s residents and businesses.